Rulebook

INTERNAL REGULATIONS

ALPINE GUESTHOUSE IN BELIS

As the Owners, we want you to have a pleasant stay in Pension Alpin, making sure that we strive to ensure that all services offered are at the level of your requirements. The internal regulations and the norms of behavior presented below have the role of establishing the premises for the functioning of the pension in civilized conditions and according to the legal norms. The purpose of this regulation is to establish the conditions for the stay of tourists within the Pension. It applies to all tourists, who accept it by the very fact of their accommodation in the pension and must comply with it without limits or reservations.

Services included in the accommodation rate:

  • meal in the chosen tariff
  • ethernet and wireless internet, indoor and outdoor
  • outdoor playground
  • conference room with 25 seats
  • Fitness Room - Relaxation, Equipped with Medicinal Bicycle, Strengthening Machine, Table Tennis
  • sauna
  • and, for a total detachment, and for a breath of fresh air, jacuzzi

GUESTHOUSE FACILITIES: 5 rooms with 3 places each, with private bathroom, balcony, minibar, telephone, shower, hairdryer, bathrobes, SPA towels, satellite TV, internet and buffet restaurant.

RESERVATIONS AND ACCOMMODATION

In order for our efforts to ensure the best accommodation conditions, comfort and privacy to be preserved, please treat with care the facilities and ambiance of the pension spaces.

Reservations are considered to be firm only after paying an advance of at least 50% of the total value of the requested accommodation packages.

For group reservations (from two extra rooms), in case of cancellation of the reservation:

  • a) performed with a period of 7-0 days before entry due entirely to the cost of the stay;
  • b) performed with a period of 21-7 days before entry, 50% of the cost of the stay is lost;
  • c) carried out with a period of over 21 days before entry, the amounts paid are fully refunded without the tourist suffering any penalty;

For reservations made by individuals, in case of cancellation of the reservation:

  • a) performed with a period of 7-0 days before entry, the cost of the stay is completely lost;
  • b) performed with a period of 21-7 days before entry, 50% of the cost of the stay is lost;
  • c) carried out with a period of over 21 days before entry, the amounts paid are fully refunded, without the tourist suffering any penalty;

Check in / check out information:

We look forward to seeing you at the guesthouse from 14.00 until 18:00 at the latest (the time from which the room can be occupied / checked in and the tourist can benefit from all the services included).
The room is vacated on the day of check-out until 12:00 at the latest.

CAUTION!
If on the last day of stay the rooms are vacated after 12.00, an additional late check-in fee of 150 lei will be applied, VAT included (for the interval 14.00 - 18.00) and 100% of the value of the night's accommodation for exceeding 18.00.

Guesthouse schedule

The accommodation day starts at 14:00 and ends at 12:00
Breakfast is served buffet style from 8:30 to 10:30
Lunch is served menu of the day style from 13:00 to 14:30
Dinner is served menu of the day style from 18:00 to 20:00
The accommodation in the pension is made at the reception, presenting the identity document for the registration in the register destined for the guests and for releasing the key to the reserved room. From the moment of receiving the key from the reception, the tourist is responsible for the reserved room.

Internal rules:

  • Visitors must leave the guest house by 22.00 at the latest
  • When leaving the room, tourists must turn off the light and the TV and make sure that all water taps are closed.
  • Access to the jacuzzi and sauna is allowed only to people staying in the guesthouse;
  • the use of the SPA (jacuzzi or sauna) by persons with contagious infectious diseases, cardiovascular or respiratory diseases is prohibited;
  • To avoid injury, be very careful when entering or leaving the jacuzzi;
  • In the SPA-sauna or jacuzzi area, it is forbidden to use glass containers or articles, which could break and then cause injuries.
  • Consumption of alcoholic beverages in the Jacuzzi is prohibited.
  • It is forbidden to use the jacuzzi immediately after intense physical exertion.
  • Any electrical equipment must be installed at least 1.5 meters horizontally from the jacuzzi;
  • For any defect occurred, the pension staff must be notified;
  • People who want to prepare a barbecue can do it only in the specially arranged place. For details, please contact the pension staff.
  • After each use of the grill, the fire will be supervised until it is completely extinguished.
  • Consumption of food and beverages purchased outside the guesthouse is allowed only with the consent of the management.
  • Pets are only accepted with the prior consent of the management.
  • Smoking is prohibited in the perimeter of the resort except for specially arranged places; it is forbidden to throw cigarettes consumed in another place than the one arranged outside for smoking.
  • It is forbidden to smoke inside the guesthouse. The guesthouse is equipped with a fire alarm system, which detects smoke sources immediately and the alarm is triggered, in case of alarm caused by smoking, the tourist guilty of triggering the alarm will be fined with the equivalent of 200 Euro, calculable in lei at BNR exchange rate the day of the alarm, plus the equivalent of the intervention of the firemen at the place of the event, plus possible damages due to the opening of the smoke hatch from the roof of the pension.
  • Not to damage the objects from the endowment of the guesthouse, otherwise they owe to the guesthouse the amount equal to the value of the damaged object and labor;
  • Not to take on departure any object from the endowment;
  • Do not disturb the peace of other tourists;
  • To use only the common spaces of the guesthouse and the rooms reserved by them;
  • Not to enter other rooms or spaces intended only for the staff of the guesthouse;
  • Persons coming to visit from other guesthouses to be notified at the reception;
  • Do not leave children unattended;
  • To announce as soon as possible any failure of the equipment or installations;
  • Do not use towels for: wiping dyed hair, for removing make-up, cleaning shoes, suitcases, flooring, etc. Use only for body use;
  • For sunbathing to use the towels specially designed for this, which are in the inventory of the rooms or taken from the reception.
  • Do not break or damage ornamental plants or shrubs;
  • To respect the rest hours in the guesthouse: 22:00 - 9.00 - 14:00 - 17:00. except for the situation in which the whole guesthouse is reserved by a single group and the tourists agree with the schedule, but without disturbing the neighbors of the guesthouse.
  • In the rooms it is forbidden to organize parties, loud music is not accepted; the exceptions are the groups that occupy the entire location, within the limits of not disturbing the neighbors of the guesthouse.
  • It is forbidden to access the green areas with vehicles of any kind, these can be parked, free of charge, in the spaces arranged for this purpose, but only for the tourists accommodated in the guesthouse;
  • It is forbidden to light fires of any kind outside the spaces arranged for this purpose, or with any other material than the wood material provided by the guesthouse staff;
  • It is forbidden to prepare food and consume it in the rooms, the consumption of food being allowed only in specially arranged areas;
  • It is forbidden to access with large electrical consumers, heaters, radiators, kettle, etc.
  • It is forbidden to use minibars for storing food (except for food intended for feeding children up to the age of 4), It is forbidden for tourists to access the kitchen, as well as to use the equipment (computer, sound equipment, etc.) of the guesthouse without the consent of the guesthouse staff;
  • It is strictly forbidden to bring weapons, knives or substances prohibited by law into the guesthouse;
  • According to Romanian legislation, the consumption or sale of hallucinogenic or psychotropic substances is prohibited and is punishable by law;
  • Garbage and household waste will be stored in household bags, which can be obtained at the reception, or in garbage bins located within the guesthouse; for details please contact the guesthouse staff.
  • It is forbidden to throw in the toilet objects that could lead to damage to the waste collection station;

The handing over of the key at the reception after the expiration of the reserved period will be done only after the verification of the room by the service staff of the pension.

ALPIN GUEST HOUSE ADMINISTRATOR

 
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